User Engagement for Large Scale Pilots in the Internet of Things

End-user and societal acceptance is critical to the success of the IoT large-scale pilots. U4IoT combines complementary RRI-SSH expertise encompassing social and economic sciences, communication, crowdsourcing, living labs, co-creative workshops, meetups, and personal data protection to actively engage end-users and citizens in the large scale pilots. It will:

• Develop toolkit for LSPs end-user engagement and adoption, including online resources, privacy-compliant crowdsourcing tools, guidelines and an innovative privacy game for personal data protection risk assessment and awareness, online training modules.
• Direct Support to mobilize end-user engagement with co-creative workshops and meetups, trainings, Living Labs support, and an online pool of experts to address LSPs specific questions.
• Analyse societal, ethical and ecological issues and adoption barriers related to the pilots with end-users and make recommendations for tackling IoT adoption barriers, including educational needs and sustainability models for LSPs and future IoT pilots’ deployment in Europe.
• Support communication, knowledge sharing and dissemination with an online portal and interactive knowledge base gathering the lessons learned, FAQ, tools, solutions and end-user feedbacks.

The U4IoT platform supports IoT take-up in Europe by better aligning it with end-user and societal expectations, mutualizing information and learning experiences, and improving communication with the public,- enabling Europe to take the lead in IoT user (and market) adoption. U4IoT works in close cooperation with the CREATE-IoT, AIOTI and the IoT Forum who maintains the platform after the end of the project to continue serving the European IoT community.